Claims Submission Information

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If a client referred through an American Behavioral plan, a referral will be faxed, emailed or called into the provider's office, according to their preference. The following conditions apply for payment and additional authorizations.

American Behavioral can accept paper and electronic claims.

 Managed Behavioral Health & Substance Abuse Referrals
  • American Behavioral issued "Managed Behavioral Health Fee Schedules applies for payment
  • See the "Authorization" section for any pre-authorization requirements.
  • Members co-pay will have a co-pay, if applicable to their plan.
  • File on a CMS 1500

American Behavioral MBH paper claims can be mailed to:

American Behavioral
P.O. Box 981699
El Paso, TX 79998

American Behavioral MBH electronic claims can be submitted through our clearing house, Emdeon, Payor ID 63103

OR

Via the provider portion of our website, www.americanbehavioral.com.  See the file below for instructions.

BlueCross BlueShield of Alabama Federal paper claims can be mailed to:

American Behavioral
P.O. Box 981698
El Paso, TX 79998

BlueCross BlueShield of Alabama Federal electronic claims can be submitted through our clearing house, Emdeon, Payor ID 63106

OR

Via the provider portion of our website, www.americanbehavioral.com.  See the file below for instructions.

PLEASE NOTE:

All BlueCard Claims with dates of service after December 31st, 2009 should be sent to Managed Health Care Administration (MHCA) at 1-866-334-6422

Employee Assistance Program Referrals

  • American Behavioral issued "EAP Fee Schedules applies for payment
  • Pre-Authorization is needed.
  • Authorization numbers are required.
  • Members will NOT have a co-pay
  • File on a CMS 1500
  • Use V Code V71.09 with no diagnosis or condition on Axis I

American Behavioral EAP paper claims can be mailed to:

American Behavioral
P.O. Box 981699
El Paso, TX 79998

American Behavioral EAP electronic claims can be submitted through our clearing house, Emdeon, Payor ID 63103

OR

Via the provider portion of our website, www.americanbehavioral.com.  See the file below for instructions.

Downloadable Files
EAP Case Closure Form
EAP CMS 1500
MBH CMS 1500
TREATMENT PLAN
Website Instructions for Claims and Authorizations